FAQ - Frequently Asked Questions
The following are frequently asked questions, should you have more questions kindly use any of our support channels to reach out to us.
Your virtual account number is generated with a trusted and CBN-licensed financial institution. This account is where your money sits at all times and will be accessible via the financial institution if Chippercall is ever inaccessible.
To use the voice and messaging services, you need to register with any phone number you own. To access the payment services, it is recommended that you register with a phone number that could be verified by a financial institution.
Reversals are usually automatic. However, you could reach out to us via our live chat channel on this website.
The App Stores' versions comprise of just the basic features. However, the beta version has more features, some of which may be experimental. Download the beta version using this link.
Yes! All known USSD codes are supported.